Health care providers, along with its various institutions, aim for continuous improvement of the care they provide. The need for proper assistance and controlled methods are essential in the healthcare process system. The highlight of health care quality comes from its fundamental dimensions. These dimensions underscore the idea that quality assistance can be defined, measured, and improved. Here we have the six dimensions of healthcare quality that contains a distinctive characteristic. The healthcare system utilizes these aspects for better functioning services.
The Six Dimensions
Safety – When people think about quality improvement, safety always comes first in their mind. That’s because safety is a fundamental aspect of providing health care. It ensures that every treatment given in a healthcare setting doesn’t harm patients at any cost. There shouldn’t be a consideration when it comes to providing the wrong dosage of medication, conducting surgery on the wrong person, illegally operating without consent, and a lot more. While it’s easy to spot on a particular medical mistake, not addressing the cause of the patient’s safety issue can make things worse.
“Raising public awareness about safety is important, but current approaches have done little to help people protect themselves or their loved ones. Since the birth of the patient safety movement that began in 2000, there has has not been a discernable downshift in the magnitude of unnecessary patient harm,” writes Gretchen L. Watson, Ph.D.
Effectiveness – The importance of health care gets based on how well it is carried out and not by how it gets designed. Effectiveness focuses more on the potential gap between how things should be done and how things are intended to happen. Since researchers conduct a clinical trial, they can incorporate options in treating diseases in various ways and not only sticking to what they already know. If effectiveness creates a contribution to the medical field, it can help in the implementation and development of advanced guidelines.
“Organizations need to be mindful of using improvement science to test the full range of approaches used. Improvement science applies innovation, rapid-cycle field testing, and dissemination to generate learning about changes that produce or fail to deliver improvements,” writes Frank J. Ninivaggi M.D., F.A.P.A.
Efficiency – The comparison between expensive and inexpensive areas of treatment is the focus of efficiency. It tries to discover a better outcome between simple to complex procedures and how it mainly affects the patients at all levels. Since efficiency is about getting all the best outcomes of healthcare assistance, it tries to get the fewest amounts of input. However, when efficiency is given too much attention, it causes complication and further affects safety. Therefore, consistency and awareness should be considered.
Equity – “Overall, despite a level of spending that dwarfs the other countries in the study, the U.S. comes in dead last in three of the five, and arguably the most important three, of the five domains: health outcomes, equity, and access,” writes Benjamin Radcliff Ph.D. We know that everyone should be treated with equality when it comes to health care assistance. Unfortunately, some people thoroughly receive better health care assistance compared to others. Since equity is all about fairness, its dimensional improvement might create changes in both treatments and outcomes among patients. The rates of outcomes and treatments should not focus on gender, race, and status of a person. When that happens, there will be a quick healthcare response in all emergency departments across the healthcare system.
Timeliness – System responsiveness and healthcare access contributes to timeliness. It gets evaluated through the healthcare provider’s subjective and objective appraisal. Timeliness focuses on the patient’s access to the assistance he needs at a particular time. It helps to determine as to whether there are social and financial barriers that might get in the way of accessing care. On the other hand, the medical system should give treatments to the patients fast enough to avoid unnecessary delay in times of urgencies. If and if, there’s no timeliness in the system, there will be delays in giving and receiving treatment that will result in an adverse patient outcome.
Patient-Centeredness – The primary goal of providing healthcare is for the sake of the patient’s well-being. Therefore, health care providers are responsible for providing options for treatment that will allow the patient to understand and explore the possible outcomes. Patients must be given a chance to choose the best treatment plan that best work for them, if not, works well with their financial and social intervention.
All healthcare goals are aligned with the values of providing quality services. Thus, in modern healthcare, these dimensions ensure our nation’s healthy development due to its consistency and efficiency.